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Elgas After Sales Support

Elgas After Sales Support
Client
Launch date
2018
Solution type
visualizer
Technology

The mission:

Elgas wanted a multifunctional application that would take gas tank installation and annual maintenance to a new, digital level. It should provide sustainable support for both employees and customers while dealing with their gas tanks.

The realization:

The AR Visualizer app developed helps plan gas tanks in households in a more innovative way than ever before: thanks to smart object recognition technology, the real environment can be enhanced with a virtual safety zone around the tanks to ensure that the tank is placed correctly in accordance with local guidelines.

The result:

The X-Zone LPG application is thus both an installation aid and a customer experience! At the same time, it offers also a real win-win situation for customer’s: By independently saving a photo of the tank in the app, Elga's employees no longer have to perform the annual maintenance on site. In return, customers receive discounts for future gas fillings. Pure efficiency thanks to AR!

 

The Conclusion

Properly placed.

Installing gas tanks is boring?
You thought wrong!

The X-Zone LPG application supports the Elgas employees during the planning and installation of gas tanks in customer households in a virtual and unprecedented way – more contemporary is not possible.

The app augments the real environment with a virtual safety zone around the tanks on the smartphone.

This ensures that the tank is placed correctly in accordance with local conditions and specified guidelines. In addition, customers receive discounts on future gas fills by saving a photo of the tank in the app, enabling Elgas staff to perform annual inspections of the facility digitally rather than on-site.